Effective Date: 9/9/2025
At TrackSecure, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and phone tracking solutions.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal Information: Name, email, phone number, address, and billing details.
- Device Information: Phone identifiers (IMEI, SIM number), operating system, and IP address (for tracking services).
- Location Data: Real-time GPS location for phone tracking (only with authorized consent).
- Service Data: Information related to your security service requests, contracts, or inquiries.
2. How We Use Your Information
We use your data to:
- Provide and manage security and tracking services.
- Assist in locating lost or stolen devices (with proper authorization).
- Communicate with you regarding services, updates, or support.
- Improve our technology, customer service, and user experience.
- Comply with legal and regulatory obligations.
3. Phone Tracking Services
- Phone tracking is only activated with the consent of the phone owner or authorized individual/business.
- Location data is strictly used for recovery, monitoring, or authorized business purposes.
- We do not sell or share location data with third parties for advertising.
4. Data Protection & Security
- We use industry-standard encryption and security measures to protect your personal and location data.
- Access to sensitive data is limited to authorized personnel only.
- While we work hard to protect your information, no system is 100% secure. We encourage users to also safeguard their devices and accounts.
5. Data Sharing & Disclosure
We do not sell or rent personal data. However, we may share information in the following cases:
- With law enforcement, if required by legal order or investigation.
- With trusted partners or service providers who help us deliver our services (under strict confidentiality).
- To protect TrackSecure, our clients, or the public against fraud or security risks.
6. Your Rights
Depending on your region, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data (except where legally required to retain it).
- Opt-out of marketing communications at any time.
7. Cookies & Website Tracking
Our website may use cookies to improve functionality and user experience. You can control cookies through your browser settings.
8. Third-Party Services
Our services may include links to third-party websites or applications. TrackSecure is not responsible for their privacy practices. We recommend reviewing their policies separately.
9. Children’s Privacy
Our services are not directed to children under 13. Any phone tracking of minors is strictly under parental or guardian authorization.
10. Policy Updates
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: support@tracksecure.click
📞 Phone: 234 706 767 0538
📍 Address: Nigeria
🔐 Your trust is our priority. At TrackSecure, we protect not only your property and devices but also your personal information.